All Claims Are Subject To The Insurance Exempt List Found Here

Claims For Loss Or Damage

Once submitted, our dedicated team will respond to your query within 24 hours
Opening hours are 9pm to 6pm,  Monday To Friday.

PLEASE NOTE - Claims for Loss / Damage MUST be filed within 10 days of parcel send date.

IMPORTANT NOTICE - Claims For Damage Will Require Photographic Evidence Of How The Package Was Received